Establish a trustworthy product record
Identify the owning systems for product identity, price, availability, variants, and policies. Resolve inconsistent facts before exposing them to another channel or automated workflow.
- ✓ Product identifier and variant mapping
- ✓ Price and availability provenance
- ✓ Shipping, return, and purchase-policy coverage
Protect the transaction boundary
Separate product discovery and recommendations from authorization to buy. Specify confirmation, inventory rechecks, payment handoff, order identifiers, and failure recovery for each supported flow.
- ✓ Document the evidence and owner behind each decision.
- ✓ Agree acceptance criteria before implementation begins.
Scope and delivery decisions
Compatibility with a shopping assistant or commerce platform must be verified during discovery; readiness does not guarantee inclusion or purchasing support.
- ✓ Confirm system access, dependencies, and data handling during discovery.
- ✓ Receive a scoped recommendation with responsibilities and verification steps.