Give every run an operating boundary
Specify allowed actions, required context, budgets or quotas, stop conditions, and escalation recipients. Assign ownership for the workflow and its connected systems.
- ✓ Runbook and service boundaries
- ✓ Exception and incident routing
- ✓ Credential and permission ownership
Review behavior as conditions change
Inspect failures, overrides, stale inputs, and policy exceptions. Changes to prompts, tools, or models need versioning and proportionate validation before affecting production work.
- ✓ Document the evidence and owner behind each decision.
- ✓ Agree acceptance criteria before implementation begins.
Scope and delivery decisions
Monitoring cadence, support hours, response expectations, and permitted actions must be agreed in the service scope.
- ✓ Confirm system access, dependencies, and data handling during discovery.
- ✓ Receive a scoped recommendation with responsibilities and verification steps.